3.3.3 Where are core Skills and Knowledge Management needed?

Core skills of a company are critical processes that are important criteria in terms of stakeholder satisfaction and which are important in ensuring that your company satisfies stakeholders better than your competitors or other reference companies. The primary objective of any corporate Knowledge Management (KM) program is to support the achievement of strategic business objectives. In other words, the "starting-point" for KM is to understand what the organization's business objectives are. (Hariharan 2002)