Summary of Unit 10 - Quality Control and Quality Assurance

The main aim of this unit was to familiarize the reader with the most important aspects of Quality Control and Quality Assurance. It is suggested, after reading this course once, to go through the main practical solutions which can ensure the quality of your services and products and reconsider them in terms of your own company in order to select those that are more applicable in practice.

Take some time to note down any problems that may arise from poor quality management in your company and link them to possible solutions. For example if you are experiencing problems in accessing your company data, or if you are lagging behind in human resource management and finances, then it would be wise to consider installing an ERP system which could not only give you insight into all company data but it could also provide you with access into aggregated data, whenever you want it, and in whatever format you require.